Keisha Empson
Registered Manager
Contact Us
charltonhouse@prosperityhousinggroup.co.uk
03301 331 770
Our Services
Supported Living
Domiciliary Care
WHO WE SUPPORT
Men and Women aged between eighteen (18) and sixty five (65).
Adults who are entitled to section 117 after-care who are under what is known as the Care Programme Approach (CPA), continuing care and informal patients
Have complex mental disorders as the primary support need, with comorbid difficulties such as but not limited to Attachment Disorder, Atypical Depression, Obsessive Compulsive Disorder, Bipolar Disorder, Personality Disorder, Depression, Schizophrenia,Eating Disorders and a range of other disorders
mental health condition such as severe anxiety, depression. Or a psychotic illness, and those with personality disorders, which may result in them displaying behaviour that challenges
Men and women involved with the criminal justice system and or leaving prisons, with mental health conditions which are linked to offending or seriously irresponsible behaviour.
A history of long-term hospitalisation, a number of admissions to hospital or at risk of becoming institutionalised
Medication support needs, promoting the safe and effective use of medicines and ensuring that suitable and high quality care is provided to service users
Financial support needs, paying bills, shopping, budgeting, money management and accessing benefits including direct payments and personal budgets.
Activities of daily living support needs
Charlton House —Haringey
Empowering Communities in North London
Prosperity Housing Group's Haringey branch brings our values of compassion, quality, and empowerment to one of North London's most dynamic and diverse boroughs. Haringey is a borough of contrasts vibrant and full of opportunity, yet also home to some of London's most complex social challenges. Our Haringey team understands this landscape intimately and uses that knowledge to deliver support that is practical, culturally sensitive, and genuinely effective.
Led by Keisha Empson, our Haringey service is built on strong community relationships and a deep commitment to ensuring that every resident receives the individualised attention and support they deserve. Keisha and her team are passionate advocates for the people they support, working tirelessly to ensure that no one in Haringey has to face housing instability alone.
Areas of Support
Life Skills & Independence
Assisting with walking from bed to wheelchair
Personal care, bathing, dressing and grooming assistance
Medication management
Assisting with laundry and housekeeping
Budgeting, finance, and benefits assistance
Cooking, cleaning, and household management support
Health & Wellbeing
Dedicated key worker assigned to every service user
Bathing, dressing and grooming assistance
Tailored, person-centred care plans
Regular one-to-one support sessions
24-hour support and emergency contact availability
Toileting and incontinence care
Budgeting, finance, and benefits assistance
Cooking, cleaning, and household management support
Tenancy sustainment skills development
Confidence building and self-advocacy support
Transportation to social & recreational activities
Assistance with light exercise
Personalised Support
Support accessing GP, mental health, and healthcare services
Substance misuse recovery pathways and signposting
Emotional wellbeing and resilience building
Safeguarding support and risk management
Care Coverage
Serenity House supports service across Leicestershire and the surrounding areas, including:
Western Haringey
Central Haringey
Eastern Haringey
⚠️ Please note — all referrals are assessed individually and on their own merits. We encourage referrers to contact us directly to discuss any cases that may not clearly fit the above criteria before deciding not to refer.
