Sharfa Vali
Registered Manager
Contact Us
serenityhouse@prosperityhousinggroup.co.uk
0333 360 6408
Our Services
Supported Living
Domiciliary Care
WHO WE SUPPORT
Men and Women aged between eighteen (18) and sixty five (65).
Adults who are entitled to section 117 after-care who are under what is known as the Care Programme Approach (CPA), continuing care and informal patients
Have complex mental disorders as the primary support need, with comorbid difficulties such as but not limited to Attachment Disorder, Atypical Depression, Obsessive Compulsive Disorder, Bipolar Disorder, Personality Disorder, Depression, Schizophrenia,Eating Disorders and a range of other disorders
mental health condition such as severe anxiety, depression. Or a psychotic illness, and those with personality disorders, which may result in them displaying behaviour that challenges
Men and women involved with the criminal justice system and or leaving prisons, with mental health conditions which are linked to offending or seriously irresponsible behaviour.
A history of long-term hospitalisation, a number of admissions to hospital or at risk of becoming institutionalised
Medication support needs, promoting the safe and effective use of medicines and ensuring that suitable and high quality care is provided to service users
Financial support needs, paying bills, shopping, budgeting, money management and accessing benefits including direct payments and personal budgets.
Activities of daily living support needs
Serenity House — Leicestershire
Supported Housing with Compassion and Expertise
Serenity House is Prosperity Housing Group's Leicestershire branch, providing high-quality supported housing to vulnerable adults across the region. Led by our experienced Registered Manager, Sharfa Vali, Serenity House has built a strong service delivering person-centred support that genuinely changes lives.
Sharfa and her dedicated team bring a wealth of knowledge and hands-on experience in supported living, mental health, compliance, safeguarding, and tenancy management. Their commitment to treating every service user with dignity, respect, and compassion is at the heart of everything Serenity House does. Under Sharfa's leadership, the team works tirelessly to ensure that every individual who comes through our doors receives the right level of support at the right time, helping them to stabilise, grow, and ultimately move toward independent living.
Areas of Support
Life Skills & Independence
Assisting with walking from bed to wheelchair
Personal care, bathing, dressing and grooming assistance
Medication management
Assisting with laundry and housekeeping
Budgeting, finance, and benefits assistance
Cooking, cleaning, and household management support
Health & Wellbeing
Dedicated key worker assigned to every service user
Bathing, dressing and grooming assistance
Tailored, person-centred care plans
Regular one-to-one support sessions
24-hour support and emergency contact availability
Toileting and incontinence care
Budgeting, finance, and benefits assistance
Cooking, cleaning, and household management support
Tenancy sustainment skills development
Confidence building and self-advocacy support
Transportation to social & recreational activities
Assistance with light exercise
Personalised Support
Support accessing GP, mental health, and healthcare services
Substance misuse recovery pathways and signposting
Emotional wellbeing and resilience building
Safeguarding support and risk management
Care Coverage
Serenity House supports service across Leicestershire and the surrounding areas, including:
Leicester City
Loughborough
Hinckley
Melton Mowbray
Market Harborough
North West Leicestershire
⚠️ Please note — all referrals are assessed individually and on their own merits. We encourage referrers to contact us directly to discuss any cases that may not clearly fit the above criteria before deciding not to refer.
